Updated: 7 February 2024

Returns Policy (2024 Update) - MANORS

At MANORS, we strive to ensure that our customers receive their goods in a secure and pristine condition. Our primary goal is customer satisfaction, and we are committed to providing a straightforward and hassle-free returns process. Please review our updated returns policy below:

1. Returns Period: - We accept returns within 30 days from the date of purchase. - To be eligible for a return, the item must be received within 30 days of the original purchase date.

2. Condition of Returned Items: - All returned items must be in new, unworn, and complete condition, with all original tags and packaging intact. - We reserve the right to refuse returns if the items show signs of wear, damage, or missing components.

3. Return Shipping: - Customers are responsible for the shipping costs associated with returning the items to us. - We regretfully cannot provide return shipping labels to customers at this time. - International customers are also responsible for covering the cost of returning the goods to us within the 30-day returns period.

4. Return Address:
SKU Logistics C/O MANORS Apparel,
Blacknest Industrial Estate,
Blacknest Rd,
GU34 4PX
United Kingdom

- Please use our returns portal to authorise your return

5. Return Inspection and Processing: - All returned goods are inspected upon receipt before any credit or refund is applied. - We reserve the right to refuse returns or apply partial refunds if items do not meet the specified return conditions.

6. Exclusions and Limitations: - Any item purchased at a discounted rate or during a promotional period is considered final sale and is non-returnable, unless there is a manufacturing defect. - Customers' original shipping costs are non-refundable.

7. Risk of Loss or Damage: - MANORS is not responsible for any risk of loss or damage during the return shipment. We recommend using a trackable shipping method and insuring the package for the appropriate value.

Should you have any questions or require further assistance, please contact our dedicated support team at We are here to help and ensure that you have a positive shopping experience with MANORS.